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Cancellation-Return-Policy : You as a customer can cancel your order anytime up to the cut-off time of the slot for which you have placed an order by calling our customer service. In such a case we will refund and reverse any payments already made by you.

If we suspect any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the website, we at our sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them.

cancellation-return-policy :

  • Estimated Delivery Time is approximately 5-7 days to deliver Khomane Agro Farmer Producers Ltd. products to the Customer. In the event of any delay or default in such delivery, Khomane Agro Farmer Producers Ltd. shall in no event or circumstances be held liable or responsible for the same.
  •  In the event the Customer is dissatisfied with the quality of Khomane Agro Farmer Producers Ltd. products, the Customer shall not be entitled to seek cancellation nor refund of the billed amount. But customer can send their feedback of same on We at Khomane Agro Farmer Producers Ltd. will try our best to address your concern. However if there is any shortfall in delivery or the food items such as leakage or damage, the Customer shall at the time of delivery return the food items to the delivery boy with a written complaint of the same on the Bill against signature of the delivery boy. Moreover, in the event of any shortfall in delivery or the food items having spilled/ or being damaged, the Customer shall inform Khomane Agro Farmer Producers Ltd. at the consumer care e-mail of the same within 24 hours. Khomane Agro Farmer Producers Ltd. shall thereafter initiate investigations in the matter of complaint received and shall make reasonable efforts to complete such investigation within a period of 10 days from the date of such commencement. The decision of Khomane Agro Farmer Producers Ltd. on completion of such investigation shall be final, binding and conclusive on the Customer and the customer shall not dispute the same.
  • After mutual agreement of refund of payment, Khomane Agro Farmer Producers Ltd. shall reverse the payment in the same mode the customer has paid. Such refund shall be fulfilled in 7 working days from the date of mutual agreement.

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